Privacy Policy for Safer Water
Last updated: [October 2024]
At Safer Water, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website, purchasing our products, or engaging with our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information necessary to provide our services, improve user experience, and complete online transactions. This information may include:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: For transactions processed through Stripe, we may collect credit card or bank details, which are securely handled and stored by Stripe in compliance with PCI-DSS standards.
- Technical Data: IP address, browser type, pages visited on our site, and other technical information that helps us enhance the functionality of our website.
- Customer Preferences: Information on your preferences and interactions with our products or services.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To process your purchases and payments, provide customer service, and deliver products.
- Communication: To communicate updates about your orders, respond to inquiries, and send promotional offers if you have opted in.
- Website Improvement: To improve our website's functionality and provide a better user experience.
- Compliance and Legal Obligations: To fulfill legal and regulatory requirements.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service Providers: Third-party service providers (such as Stripe for payment processing) that assist us in our business operations, under agreements that limit the use of information solely for service provision.
- Legal Requirements: Regulatory bodies, courts, or law enforcement agencies if we are legally required to do so.
- Affiliates and Partners: Affiliated companies or partners if necessary for business purposes, under the condition that they adhere to our privacy standards.
4. Data Security
Safer Water is committed to protecting your personal information from unauthorized access, use, or disclosure. We implement industry-standard security measures, including encryption and access controls, to safeguard your data. Stripe, our payment processor, complies with the PCI-DSS standards to protect payment details during transactions.
5. Accessing and Updating Your Information
You have the right to access, correct, or update your personal information. If you would like to make changes or if you have concerns regarding your information, please contact us at [insert contact email]. We will take reasonable steps to address your requests.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies allow us to remember your preferences, understand how you use our site, and offer personalized content. You can disable cookies in your browser settings, but this may impact your experience on our site.
7. International Transfers
Safer Water primarily operates in Australia, but some data storage or service providers may be located overseas. By providing us with your personal information, you consent to such transfers, provided that reasonable steps are taken to protect your data as per Australian standards.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. The updated policy will be posted on this page, and your continued use of our services indicates your acceptance of any changes.
9. Contact Us
For any questions, concerns, or complaints regarding our Privacy Policy or handling of personal information, please contact us at:
Safer Water
Email: support@saferwater.com
Phone: +61.0493.266.792
Address: Unit 2403 16-18 Hannah St, Beecroft 2119 NSW